/* ==========================================================================
   INKA WAYS PERÚ — LIBRO DE RECLAMACIONES VIRTUAL (DISEÑO MODERNO & PREMIUM)
   ========================================================================== */

.claims-page-wrapper {
  background: #F8FAFC;
  padding: 4rem 0 7rem;
  min-height: 100vh;
}

/* Cabecera Hero */
.claims-hero-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  background: rgba(197, 160, 89, 0.12);
  color: #B8860B;
  padding: 0.45rem 1rem;
  border-radius: 9999px;
  font-size: 0.8rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  margin-bottom: 1.25rem;
  border: 1px solid rgba(197, 160, 89, 0.25);
}

.claims-main-card {
  background: #FFFFFF;
  border: 1px solid rgba(226, 232, 240, 0.9);
  border-radius: 24px;
  box-shadow: 0 20px 45px -10px rgba(15, 23, 42, 0.06), 0 0 1px 1px rgba(0, 0, 0, 0.02);
  padding: clamp(2rem, 5vw, 3.5rem);
  position: relative;
  overflow: hidden;
}

.claims-main-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 6px;
  background: linear-gradient(90deg, #C5A059 0%, #E6CA85 50%, #15803D 100%);
}

/* Ficha de Información del Proveedor */
.provider-info-grid {
  background: linear-gradient(145deg, #F8FAF9 0%, #F1F5F9 100%);
  border: 1px solid #E2E8F0;
  border-radius: 16px;
  padding: 1.5rem 1.75rem;
  margin-bottom: 2.5rem;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 1.25rem;
}

.provider-info-item strong {
  display: block;
  font-size: 0.72rem;
  font-weight: 800;
  color: #64748B;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  margin-bottom: 0.35rem;
}

.provider-info-item span {
  font-size: 0.92rem;
  font-weight: 700;
  color: #0F172A;
}

/* Secciones del Formulario */
.form-step-section {
  margin-bottom: 2.75rem;
}

.form-step-header {
  display: flex;
  align-items: center;
  gap: 0.85rem;
  margin-bottom: 1.5rem;
  padding-bottom: 0.85rem;
  border-bottom: 2px solid #F1F5F9;
}

.form-step-num {
  width: 34px;
  height: 34px;
  border-radius: 10px;
  background: #0F172A;
  color: #FFFFFF;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.88rem;
  font-weight: 800;
}

.form-step-title {
  font-family: var(--font-serif-display, 'Cinzel', serif);
  font-size: 1.2rem;
  font-weight: 700;
  color: #0F172A;
  margin: 0;
}

/* Campos de Formulario Premium */
.form-group label {
  display: block;
  font-size: 0.85rem;
  font-weight: 700;
  color: #334155;
  margin-bottom: 0.5rem;
}

.form-group label .required-mark {
  color: #EF4444;
  margin-left: 2px;
}

.custom-input,
.custom-select,
.custom-textarea {
  width: 100%;
  background: #FFFFFF;
  border: 1.5px solid #CBD5E1;
  border-radius: 12px;
  padding: 0.85rem 1.15rem;
  font-size: 0.95rem;
  font-family: inherit;
  color: #0F172A;
  transition: all 0.25s ease;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.02);
}

.custom-input:focus,
.custom-select:focus,
.custom-textarea:focus {
  outline: none;
  border-color: #C5A059;
  box-shadow: 0 0 0 4px rgba(197, 160, 89, 0.15);
  background: #FFFFFF;
}

.custom-input::placeholder,
.custom-textarea::placeholder {
  color: #94A3B8;
  font-size: 0.9rem;
}

/* Selector Interactivo: Reclamo vs Queja */
.claim-cards-selector {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1.25rem;
  margin-top: 0.5rem;
}

.claim-select-card {
  position: relative;
  background: #FFFFFF;
  border: 2px solid #E2E8F0;
  border-radius: 16px;
  padding: 1.4rem;
  cursor: pointer;
  transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.claim-select-card:hover {
  border-color: #CBD5E1;
  transform: translateY(-2px);
  box-shadow: 0 8px 20px rgba(0, 0, 0, 0.04);
}

.claim-select-card input[type="radio"] {
  position: absolute;
  top: 1.4rem;
  right: 1.4rem;
  width: 20px;
  height: 20px;
  accent-color: #C5A059;
  cursor: pointer;
}

.claim-select-card.active-reclamo {
  border-color: #D97706;
  background: linear-gradient(180deg, #FFFBEB 0%, #FFFFFF 100%);
  box-shadow: 0 10px 25px rgba(217, 119, 6, 0.08);
}

.claim-select-card.active-queja {
  border-color: #E11D48;
  background: linear-gradient(180deg, #FFF1F2 0%, #FFFFFF 100%);
  box-shadow: 0 10px 25px rgba(225, 29, 72, 0.08);
}

.claim-tag-pill {
  display: inline-block;
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.06em;
  padding: 0.25rem 0.65rem;
  border-radius: 6px;
  text-transform: uppercase;
  width: fit-content;
}

.claim-tag-pill.reclamo {
  background: #FEF3C7;
  color: #92400E;
}

.claim-tag-pill.queja {
  background: #FFE4E6;
  color: #9F1239;
}

.claim-card-title {
  font-size: 1.05rem;
  font-weight: 800;
  color: #0F172A;
  margin-top: 0.25rem;
}

.claim-card-desc {
  font-size: 0.85rem;
  color: #64748B;
  line-height: 1.5;
}

/* Aviso Legal de Ley */
.legal-notice-box {
  background: #F8FAFC;
  border: 1px solid #E2E8F0;
  border-left: 4px solid #C5A059;
  border-radius: 12px;
  padding: 1.5rem;
  margin-top: 2rem;
  font-size: 0.85rem;
  color: #475569;
  line-height: 1.6;
}

.legal-notice-box h5 {
  font-size: 0.92rem;
  font-weight: 800;
  color: #0F172A;
  margin-bottom: 0.6rem;
  display: flex;
  align-items: center;
  gap: 0.4rem;
}

/* Botón de Envío */
.btn-submit-claim {
  background: linear-gradient(135deg, #0F172A 0%, #1E293B 100%);
  color: #FFFFFF;
  border: none;
  padding: 1.15rem 2.5rem;
  font-size: 1.05rem;
  font-weight: 700;
  border-radius: 14px;
  cursor: pointer;
  transition: all 0.3s ease;
  box-shadow: 0 10px 25px rgba(15, 23, 42, 0.18);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.75rem;
  width: 100%;
}

.btn-submit-claim:hover {
  background: linear-gradient(135deg, #1E293B 0%, #334155 100%);
  transform: translateY(-2px);
  box-shadow: 0 16px 32px rgba(15, 23, 42, 0.25);
}

/* Pantalla de Éxito / Constancia */
.claim-receipt-card {
  background: #FFFFFF;
  border-radius: 20px;
  border: 2px solid #22C55E;
  padding: clamp(2rem, 5vw, 3.5rem);
  text-align: center;
  box-shadow: 0 20px 40px rgba(34, 197, 94, 0.08);
}

.claim-receipt-code {
  font-size: 1.5rem;
  font-weight: 800;
  color: #166534;
  background: #DCFCE7;
  padding: 0.5rem 1.5rem;
  border-radius: 10px;
  display: inline-block;
  margin: 1.25rem 0;
  letter-spacing: 0.05em;
  font-family: monospace;
}

@media (max-width: 768px) {
  .claim-cards-selector {
    grid-template-columns: 1fr;
  }
}